Very very bad customer service, administration stuck in the last century. To my detailed personal complaint I received a "copy/paste" terms and conditions - not even relating to my issues! They could not even be bothered reading the complaint!
Vowed to avoid, vowed to never recommend - vowed to warn people about a company that rips you off, and does not care about their business reputation or customers.
We have ordered a PS VITA for Christmas for my son. It arrived with no fuss, on time delivery. Unfortunately, the screen became faulty within the first 6 months. Shop.to offered a no quibble replacement to a brand new unit, which arrived within 3 days.
We are very impressed with the service we received from Shop.to.
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