The HIFX internet service is straightforward to use. The exchange rate is invaraibly better than that offered by my own bank. I like that fact that one can get a quote for a currency purchase without obligation and that the transaction is always processed without delay. True - HIFX is the only currency trader I have used but then it has never given me cause to go looking elsewhere. When I have needed to speak with someone on the 'phone I have always been connected to someone who grasps the issue quickly and identifies the simplest solution. HIFX proves that there is still room for old-fashioned professional service as opposed to cost trimming operations outsourced to who knows where.
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