The bus was around 10 minutes late.
The driver was extremely rude. I was travelling with a friend, and we only had an electronic confirmation, which the driver claimed is unacceptable, and he couldn't let us in.
He said we could buy a ticket though. Of course if we didn't we would have been late for our flight, we had no other option. The guy sells us two tickets with a datestamp for a couple days beforehand, so it's crystal clear the driver is a giant douchebag and is simply pocketing the extra money.
The bus itself is extremely hot (no airconditioning), and very cramped. Spare yourself the anguish and take gatwick express.
So yeah, fuck you easybus.
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