I will shop with them again and again
Nothing more to be added
I ordered Bosch washing machine. It arrived late and incomplete - no manual, warranty card, water hose and it looked like it was unpacked before. I was told by the customer service to call Bosch. Then I rejected the order and was promised the money back. It has been about a month and still no money. They do not respond to emails. I phoned them again and then my credit card company. They supposed to call back within 48h but not a chance...
Some stuff was send in opened boxes and it looked like it was returned before. Most items without protective cover/foild. The basin color did not match the leg. It was Roca range. Quite expensive stuff: 2 basins and legs and 2 close coupled toilets. One of the toilets flush system was out of order too. Unfortunately my fitters were so keen to do the job that they managed to fit the stuff before I managed to fill official complaint. Bad luck....
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