Placed an order for three items totalling £1200 after being accepted by v12 finance.Two of the items in stock third item uto 28 days delivery but would not send out any item until all items in stock ie incomplete order and this was a 16th birthday gift.
28 days past still waiting for items no reply to emails or letters - phoned numerous times to be told still waiting for stock from supplier.
Told them to cancel third item and send me items in stock i ordered they took my visa card details to refund deposit and place new order and was told it would be done.Rang today and they dont know anything about it and they would ring me back in five minutes - guess what ?
I have contacted trading standards to see what i can do.
The best buying decision is stay away from jessops online they are only interested in taking your money there is no such thing as customer support or after sales service they just dont care.
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