Isaac Sharp´s profile

Reviews (1)

Simply Electronics Ltd.

ABSOLUTELY SHOCKING!!! DO NOT USE!!!

I purchased an ipad on the 5th of June, they took the funds out of my bank straight away but the day after i found a better deal elsewhere so i cancelled my order before it was dispatched. I was told via email that i would receive a full refund but it may take 2 weeks which at first i was a bit annoyed about but i thought well fair enough. But after 2 weeks passed i was getting a bit suspicious as i hadn't heard anything from them but also had no refund. I emailed them over 5 times asking why i haven't received it yet, they would just reply with an automated email with a load of rubbish saying how they are sorry for the delay and that it should be refunded within 7 days but they keep saying this! I have rung them up and still get the same response! I will be going to the OFT if my refund is not received in the next couple of days!

Ruby Hatem, T.D., David Dennis McCathie, Jonathan Harrisonand Shubha Mudgal found this review useful

10 July 2013

Reply from Simply Electronics Ltd.

Dear Isaac,

I can confirm that your order was refunded and should be accounted for by now. Please let me know if this is not the case.

Apologies for any inconvenience caused and do message if I can be of any further help.


Regards,

Vanessa Carroll

Isaac Sharp´s profile

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Isaac Sharp
Reviewer
1995
Marple, United Kingdom

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