Trevor Mapstone´s profile

Reviews (1)

cleverboxes

Bought Paid and Undelivered NOT so cleverboxes

I bought a laptop through This company via Tesco. I received a phone call to say the order was cancelled as the price had increased by a third overnight as there was no stock left in the warehouse. The web site still states 3 in stock. These are not in stock but enroute they have confirmed. Customer service was zero. The attitude was poor.
This was not a fault of Tesco.

04 July 2013

Reply from cleverboxes

Good Afternoon Mr Mapstone,

Thank you for your feedback. I can see that the alternative we discussed has now been delivered. I hope everything is satisfactory and you feel the situation is now resolved. If there is anything further we can assist with please do not hesitate to contact us on 01254 315089.

Kind Regards

Hannah

Trevor Mapstone´s profile

profile image of Trevor Mapstone
Trevor Mapstone
Reviewer
1955
United Kingdom

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