Ian Perry´s profile

Reviews (1)

Tyre Shopper

Great price, stubbornly poor service

The price was the best I could find, by a long way, let's make that clear. SO far, so good.
But... I wanted to buy six tyres for my rally car, but Tyre Shopper refused to sell that many to me! They offered a discount of about 10% on four or five tyres, but refused point-blank to sell me a sixth as part of the same deal, so I had to buy the last one separately (and therefore had to pay the full price for that one). When I first rang them to ask about buying the sixth tyre, they said to call back with the order details and they would refund me - but then when I did call them back with the details of both transactions, they refused to honour that agreement. Even with all the data in front of them on the screen.
I think that's shabby.
Delivery to the tyre fitting bay was slow too, meaning I had to leave the wheels there and come back some days later, which was inconvenient. So only three stars when with a bit of flexibility and integrity they would have had five stars, a great review and my love forever.

Ian Perry´s profile

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Ian Perry
United Kingdom