Same problems as previous reviews:
- van simply didn't turn up, 3 loads of people trying to get on one bus that arrived 2 hours after booking
- driver throwing luggage around. Damaged my girlfriend's camera
- incredibly rude drivers both ways
- drivers charging money to get on bus in spite of T&A's of booking. Drivers clearly pocketing money themselves. On outward journey, driver charged woman £10 (plus her original ticket) to get on. On return journey, other driver charged couple behind us £20 to get on.
- on return journey, driver pushed gentlemen to the ground
- no complaints procedure. COMPLAIN TO TRADING STANDARDS.
Will NEVER use this service again and urge others not to do so.
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