I ordered a few things for my friends birthday a WEEK before her birthday, and checked the delivery box which was 1st class royal mail, which said it should be delivered within 2-3 days, I thought that gave me plenty of time honestly, now, exactly 7 days after i've placed my order, the delivery still hasn't come, my friends birthday has passed and basically the customer service team couldn't have been less helpful, a lot of "If it hasn't arrived by such an such a date then we can declare it as lost", That's not really good enough is it, especially when i paid extra for it to arrive earlier! WASTE OF TIME.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.