Nothappywitu´s profile

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I ordered a few things for my friends birthday a WEEK before her birthday, and checked the delivery box which was 1st class royal mail, which said it should be delivered within 2-3 days, I thought that gave me plenty of time honestly, now, exactly 7 days after i've placed my order, the delivery still hasn't come, my friends birthday has passed and basically the customer service team couldn't have been less helpful, a lot of "If it hasn't arrived by such an such a date then we can declare it as lost", That's not really good enough is it, especially when i paid extra for it to arrive earlier! WASTE OF TIME.

Nothappywitu´s profile

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Female, 1992
Manchester, United Kingdom