Sarah Holmes´ profile

Reviews (1)

DPD UK

shockingly s**t

Dear DPD,

Apparently your drivers need training in the art of knocking the door/ringing the door bell when it comes to delivering a parcel. I know this may be difficult as it must be a time consuming part of their work, however, my girlfriend has taken half a day off work so she could be there for our parcel to be delivered, for surprise surprise a text message (no calling card) to be received saying that nobody was home and our parcel delivery has been delayed! This is absolutely shocking and IS NOT GOOD ENOUGH.
I tried to ring your call center to only be greeted by an automated message which was not helpful at all.
Please sort this out.

- A very disappointed customer.

Bruno A Silvaand Steve Wooding found this review useful

02 July 2013

Reply from DPD UK

Hi Sarah,

I have checked no our tracking system and it seems that we haven't received the parcel from the sender.

Could you pleas email your contact phone number at socialmedia@dpd.co.uk and I will take a look into this.

Kind Regards,

Sim.

Sarah Holmes´ profile

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Sarah Holmes
Reviewer
Female, 1990
Reading, United Kingdom

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