Gitte´s profile

Reviews (3)

not particularly good response by mail

not particularly good response by mail. tried and send more mail and get no response ang products I wonder! This makes me unsure and shop there.

05 July 2013

Reply from

Hi Gitte,

I'm sorry to hear that you have not yet received an email reply. Customer Services are working through all emails and will respond to your query shortly.

Kind regards,

The Team


good online store! I was happy with my product! :)


Terrible online store!!

Do not recommend this store. I ordered a product I never got! Waited for months sent emails and never got an answer!! They never answer the mail!! I never received my product!

ditterdej found this review useful

03 July 2013

Reply from Lookfantastic

Hello Gitte,

Thank you for review regarding the non receipt of your order.

We're sorry that you have not received your order and have had trouble while trying to resolve this with our customer service team. In order to allow us to look into this and resolve the matter positively for you, please provide us with your order number.

If there is anything further that we can help you with then please do not hesitate to get in touch.

Many thanks once again for your time.

Kindest regards, Customer Care Team

Gitte´s profile

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