Maukie13´s profile

Reviews (1)

ChatandVision Ltd.

item still not shipped

I orderd an ipad mini at June 22nd. This item has still not been shipped, according to my order status.

Since this is a birthday present for our son, we need to have this ipad before July 18th.

@chat and vision: please send out this item asap, I do not want to disappoint my son at his birthday! Order no is SO296264

Update 8 July : received an e-mail from chat and vision 3 days ago. There was a slight delay, they will send the item this week.

Strange, according to their web site the ipad mini was in stock on June 22nd, and this status has not been changed until now.

Update 10 July: my order status changed from "order is being made ready" to "order is progressing, item will ship soon"

Update 12 July: item still not shipped. I don't expect the ipad mini to be delivered in time, so I decided to cancel the order.

I'll keep you updated regarding the cancellation procedure.

@ chat and vision: please give me back my money asap.

10 July 2013

Reply from ChatandVision Ltd.

Dear Maukie,

Apologies for the delay in shipping your goods. We are experiencing some backlog at this time and are looking to fulfill all pending orders asap. Our customer service team will keep you informed once the order is dispatched. The parcel will be shipped using DHL or DPD for your information.

Regards,

Jennifer Hart
ChatandVision Ltd.

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Maukie13
Reviewer
Netherlands

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