Roger Church´s profile

Reviews (2)

Inflexible sales team.

Ordered a package deal of two tyres with two inner tubes for a set price which was showing as in stock. Heard nothing for a few days but when I inquired was told the package was out of stock and you had no idea when they would be receiving them. You were showing the tyres and inner tubes were in stock as separate items. Surely it would have been good customer practice to have made up this package to keep me happy . No obviously not, so I had to order the separate items and pay £5 more. Profit over service. Not good.

24 September 2013

Reply from Wiggle

Hello Roger, thanks for talking the time to write this review. We're terribly sorry to hear that you're disappointed with the service you have received from our customer service team. We would love to discuss this further with you via email and ensure that you are aware why we could not make up the package for you. We look forward to talking with you and getting this resolved.

Roger Church´s profile

profile image of Roger Church
Roger Church
United Kingdom