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Reviews (2)

Fedex

I have used 7 other courier services before I came to FedEx - they have been outstanding

Strange how all the reviews on FedEx are so bad. Please bear in mind I use them for up to 5 parcels every day - some of which are sent internationally sent.

I have never had a complaint about parcel damage.
I have never had a parcel lost.
Parcels are delivered quickly and efficiently.
Customer services are excellent.
Prices are good and this is passed onto the customer.

I have no complaints at all - so don't believe all the bad reviews as there is another side of the coin in this case.

DPD UK

Parcels were burst open and in shocking condition on delivery. I would not handle my rubbish so poorly!

I got bought an electric scooter from Germany - quite expensive at £470-00.

Delivered on time but the parcel the batteries came in was hanging open and the parcel the scooter came in had dents in both sides, the whole end of the box was hanging off and the inside polysterene inserts had broken up.

I send 5 or 6 parcels by FedEx every day - not a complaint yet in 2 years about damage. Absolutely disgusted they could treat someone else's property in this way. I will be taking this further.

P.S - please do not reply to this review with 'I am sorry that blah blah blah - it is meaningless. DPD is not fit in any way to handle other peoples goods if this is what happens when they are trusted with them. Sort your company out!

Dominique Jaubert found this review useful

04 July 2013

Reply from DPD UK

Hi there,

We are genuinely sorry that your goods were delivered in this condition. We'd like to look into this for you and rectify the situation as well as possible. Can you please drop an email to socialmedia@dpd.co.uk with your phone number? I'll then get one of our customer services agents to contact you.

Kind regards,

Bobby.

Treet Timber´s profile

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Treet Timber
Reviewer
1973
Lymington, United Kingdom

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