Nick Cobbing´s profile

Reviews (3)

Halifax

Appallingly bad

Really poor customer service, leave me hanging on for ages when I call them. Sometimes give up waiting. Poor customer interface, not particularly friendly. The internet interface is glitchy and badly designed, the phone app is equally bad. Avoid!

Scan Computers

Good service

I've been buying (hard drives mainly) from scan for many years. They have not missed a single delivery date -the stuff comes, well packed and when they said it would.

I'm happy with that

Kiddisave

Beware of this company

We've been waiting one whole month for a Bugaboo pushchair from Kiddiesave, they have been stringing us along. A week back they said "stock was coming in" but still the product hasn't arrived, four weeks after the order date. Now I can't get through on the phone, I've called several times - the number has been either engaged or just rings and rings. The item is now showing as "in stock" on their website.

I'm slowly waking up to the fact that this is a scam.

Be aware, YOU HAVE BEEN WARNED!

Update:

Following their reply below, I have emailed the company at the address provided, as requested, with my order number. I have had no reply since, we are still trying to get our money back from this company.

04 July 2013

Reply from kiddisave.co.uk

Good Afternoon. Thank you for your feedback. I am sorry to hear of the problems you have encountered. If you can please arrange e-mail me at complaint@kiddisave.co.uk with your order number so I can look into this for you. We are currently experiencing a high volume of calls and we are working round the clock to reduce the issues with the phone lines. Kind regards Kiddisave

Nick Cobbing´s profile

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Nick Cobbing
Reviewer
1967
United Kingdom

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