I was impressed by the website, ordering, delivery etc. all spot on.
However the goods themselves were very unsatisfactory-in spite of saying the saucepans could be used on gas hobs, they cracked when I did.
The return service was also good, polite, no arguments, collected at a time that suited me (very unusual nowadays) and prompt (ish) refund.
So like the Curate's Egg, mixed experience!
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