Having ordered from them several times before, i was truly satisfied with their vast variety of items in stock and righteous prices. Although their shipping costs seemed high to me, it didnt bother me if i were placing one giant order instead of several smaller ones.
So this time around when it came time to place my order on my similar stack as usual, i placed a big order to get everything under one shipping cost. but it so happens they decided to only let me know that one of my items was backordered and i'd have to be refunded, after three days of waiting then finally emailing them on the delay of the shipment.
I'd rather have had been told at the time or purchase or as soon as the item went out of stock that i would not be recieving it, so that i could adjust my order and add something else in place, and not have to shop around again or pay for extra shipping.
(P.S. they did refund me my money back)
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