Ellen´s profile

Reviews (1)

Envirofone

great service eventually

Admin excellent everything happened as stated problem came when phone was assessed I was advised back was scratched and offered half original quote I disputed this and asked for phone to be returned Then phone passed reassessment and received original amount.

05 July 2013

Reply from Eazyfone Ltd

Hello,

Thank you for taking the time to write a review.

We apologise for the initial mistake with testing. We will always have a phone re-tested by a supervisor if a customer disagrees with a decision and very occasionally the initial valuation is overturned.

We’re glad that you were pleased with the rest of our service and hope that you will consider Envirofone again.

Man Thanks

Envirofone

Ellen´s profile

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Ellen
Reviewer
United States

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