I was unsure exactly what details to enter on the website as I was booking for my daughter arriving from Cape Town. I phoned the controller who was extremely helpful and was happy to take the information from me. There were a few moments of concern on the day when my daughter was unable to locate the driver at Heathrow. This only arose because she had no credit on her UK phone at the time of arrival so could not communicate directly with the company but this was quickly resolved. The car, the driver and the journey were excellent. I have no hesitation in recommending the Silver Shuttle service.
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