Purchased a pair of GHD Gold Straighteners from this company using their free next day delivery code. The stylers came with a free heat protection spray, which arrived the next day, without the GHD's. when I phoned them to ask where the stylers were, I was told they normally took 5 days. I explained I'd used the free next day delivery code, only to be told, yes, you will get them the day after dispatch, but if could take 5 days for them to be dispatched! I said that was not my idea of next day delivery?!? Anyway they arrived later that week, so I left it at that.
Used the stylers for one week, and my hair never looked so bad. Far from the smooth finish I expected. Phoned the company again and was told that as I used them, I'd have to take the matter up with GHD. Contacted GHD to be told they couldn't refund me as I hadn't purchased from them. Neither company want to know 😡
In the mean time I went to [external link removed] and purchased a pair of Remington's, so now at least I have smooth hair 😃 As the assistant in [external link removed] was handing me my receipt she said "keep hold of your receipt and if you have any problems just bring them back for a refund". That's the difference!
[external link removed] 10/10 😀😀😀😀😀
Lookfantastic.com 0/10 😓😓😓😓😓
Ps. Anyone interested in a barely used pair of GHD's?
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