So I was in all day waiting for a parcel, then i recieved an email saying the delviery had failed as no one was in!
When i phoned customer support i was told that I must have been out! Virtually accusing me of lying....
My options were,
PAY for saturday delivery
STAY in again on monday (most people have work you see?)
COLLECT tonight, but only after 6PM and they could not garuntee the parcel would be there on monday if i couldnt make it tonight
So I was accused of lying, (pretty much), then told the only option i had was to COLLECT a parcel i had paid to be DELIVERED or pay more to have it delivered a day late (Saturday)
Something is seriously wrong here, what kind of delivery company says that collection is the only non cost option for me because of their drivers eagerness to go home early on a friday?
Dominique Jaubert found this review useful
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