Mr Dennis Innes Order ID: 1372684478´s profile

Reviews (1)

Grippy.co.uk

Fitter was exceptionally friendly , curteous. and very helpful

After it was found the tyre could not be fitted to rim Jason (the fitter) phoned the office and explained the situation. I expected a phone call with an alternative fitting date.This did not happen and i had to phone Grippy to find out what was happening and told i could have nitrogen filled tyres as compensation for delay. When Jason came back he had not been informed about Nitrogen . This i could not understand as it was a suggestion from the cmpy and can only assume that it was said to placate me. The fitter fortunately took my word and filled the tyres and i am now mobile again. If it was not for the fitter i do not think i would be a returning customer as it is i am more now than happy with the service and will return next time i require tyres.

08 July 2013

Reply from grippy.co.uk

Mr Innes,

Thank you for taking the time to leave us with a review. We sincerely apologise for the confusion, it was a miscommunication on our part! We are glad you're happy with the service you received from our fitter and we look forward to being of assistance in the future!

Kind Regards,
Grippy.co.uk

Mr Dennis Innes Order ID: 1372684478´s profile

profile image of Mr Dennis Innes Order ID: 1372684478
Mr Dennis Innes Order ID: 1372684478
Reviewer
United Kingdom

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