I purchased eight sumvisiom cyclone voyager tablets. Whilst I was using one of them the colours started to wash out. The screen has dead pixels the problem got worse so I contacted eBuyer raising my concerns.
I was asked to send in photographs upon providing the photographs I was told the screen was cracked by the technical support team.
I was upset and shocked that just by looking at pictures eBuyer tech support teams can tell you the fault. I notified them of my intentions to make a small claims for the tablet.
They then had the audacity to request I send back the tablet and replacement would be issued I still have the emails which I plan on uploading to YouTube. I sent them the tablet back and as they had promised a replacement would be issued I was anticipating it to arrive.
I was surprised when I received an email informing me that the warranty doesn't cover the fault and the item would be sent back.
It cost me £9.00 to send the item back like other members I've spent over a thousand pounds this year purchasing goods from eBuyer not anymore this company is not worth buying from anymore.
They also had the audacity to remove the screen protector before sending the tablet back. I will never ever buy from these clowns again.
I will be proceeding with filing a small claims against this company I have also asked them to stop sending me promotional emails and disable my account which a member actioned on.
Avoid at all costs.
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