Justin´s profile

Reviews (1)

Pro Bike Kit

Have no interest in customer service

Made a mistake in my order and contacted them immediately to amend the order, they replied with a very unhelpful answer the following day. Claimed they could only cancel the order and it could not be modified. I replied within minutes and they claimed the order had since been progressed to the warehouse so would not cancel it and I would have to return the items. Waste of time using this company if you are in NZ. Used to be a decent company to deal with but since the take over earlier this year you can see that that the customer service department no longer exists.

kadamaje found this review useful

Justin´s profile

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Justin
Reviewer
New Zealand

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