Paul´s profile

Reviews (4)



There was a little confusion about how quickly the item I ordered would be delivered - the order confirmation said overnight; customer services then revised that to within 4 to 6 weeks because it was out of stock; and finally it was delivered within a week. But no complaints about the price (which was excellent value) or the efficiency of delivery once it happened.

Good service!

Purchased 5 frames, one of which was custom made. All arrived within 2 days of placing the order and were pretty good quality for the price.

Andrew Lowther found this review useful

Trophy Store

Excellent service

Quick and reliable!

Great price, poor service.

No complaints about the price. In fact, it was even better with a 10% off promotion at the time. BUT the website said the golf club was in stock when it was ordered and would be delivered within 5 to 7 days. In fact, the delivery finally came over 3 weeks later which suggests that the product wasn't in stock after all. Under normal circumstances, I would have been happy to wait IF 118golf had told me that they didn't have the club and that there would be a delay. Unfortunately, this didn't happen and I ended up having to contact them to find out what was happening with my order. In my view, that's poor service and I'm sure they can do much better.

Paul´s profile

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United Kingdom