As other reviewers have mentioned, vBulletin used to be the gold standard in web forum software. I personally run a "Big Board" forum with over 2,000,000 posts and tens of thousands of members based upon version 3.8.x of the software - which dates back to 2001. Since its acquisition by Internet Brands in 2009, vBulletin has suffered one series of catastrophic blunders after another.
Led by a staff that exhibits an unbridled arrogance that is fueled by rapacious and wild avarice, vBulletin.com is a graveyard riddled with incompetent moderators who habitually misinform (and sometimes, outright deceive) their users, all in the greedy interest of making a sale and stifling customer opinions and feedback. Technically, the last few versions of vBulletin are widely panned as unacceptably sub-standard (at best), and disgraceful and borderline nonfunctional. Simply visit the site yourself - you will find functionality slow and nonresponsive, SEO and human-readability of web addresses a terrible regression towards the past, and full featuresets that are common in free forum software puzzlingly missing on this commercial product, which costs more than double its previous iterations.
vBulletin today is a disaster, and there are far superior alternatives available over at Invision Power Board (commercially), or even free forum software, like phpBB and MyBB. Don't be fooled by their glitzy marketing collateral - and learn from the big boards that made the switch to vB5 (like LinuxTips) and then switched back following a huge barrage of failures. Time to kill this forum software for good, and put these idiots out on the unemployment line where they belong.
Once the pinnacle of modifications and extensibility, vBulletin.org is now a veritable barren wasteland. Most of the add-on and plug-in developers dropped this platform over the past few years, thanks to the mismanagement of vBulletin by serially-inept staff at Internet Brands. Proof in point: take a look at the quantity, and quality, of modifications available for their newer versions of the software.
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