I PRE-ORDERED the ducky shine 3 Year Of The Snake Edition, and I was not sure I would get one due to the fact that only 999pcs were being made!! So I contacted customer service, and keep in mind that it is like 1:30am in the morning (approx.), when I sent the email, 2 mins later I get a reply. My reaction was like, WHAT THE HELL ARE THEY DOING WORKING AT THIS TIME AT A PC STORE?! It put a smile to my face. Secondly their response was very good and they assured me that the keyboard would be allocated for me. The employee's there are very kind and friendly (it was almost we were having a skype chat or any other IM service, which I personally like.)
I would like to commend "Graeme" for taking his time to work late and help me out quickly and efficiently.
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