Steve´s profile

Reviews (15)

Jessops Photo

Vague service no tracking of important canvas

Ordered a very special canvas 40cm x 60cm print costing around £50. One and a half weeks later and five days after despatch notification Jessops just told me to keep waiting. The canvas is a 50th birthday present for a dear friend which we hope to present on the 31st. Jessops can't give me a tracking number. I won't be ordering another canvas from Jessops.

22 August 2013

Reply from Jessops Photo

I am sorry your order was delayed in the post. Your order was sent out normal post which does not have any tracking our per the information on our website. Delivery can take 5-7 working days maximum although it is normally with in 1-2 days.

Furniture Choice

Quality furniture at good prices and service

We have purchased an Oak sideboard and a Walnut table and chairs. Both purchases were excellent value and quality. They were well manufactured with substantial wood and fixings, and although heavy are a good indication of the strength and density of the timber. One minor problem with one chair but their customer service was prompt to put right the situation to our full satisfaction.

Carphonewarehouse

Mixed opinions but easy to find what looks like an attractive offer

Ok so CW can offer deals you wont find direct from your network provider.. But make sure you read ALL the small print and go back to them WITHIN 7 days days if you have an account query

If you get a great deal buying a phone and contract dont assume you will get the same quality of service when it comes to fixing a faulty or damaged phone. Several times CWs own repair department has said phones we have taken back have had water damage. Which was never true. One time they sent back a photo of the inside of the phone, but when we sent the phone to another repairer they took another photo which prooved the photo CW had supplied was not of my phone.

If you ever need a repair insist the phone is sent back to the manufacturer and not CW own repair centre. They will try to put you off by saying it can take 3 months sending it to the manufacturer. But from my experince it normally comes back between 7-10 days

John Lewis

Great customer service and will price match

Never knowingly undersold is their slogan.. or price matching for you and I.. What I like about John Lewis is the first contact sales staff. Their only job is to assist you. They never have to close a sale, that is up to you. They are not on commisison and don't just push their own brands. I like their TV and electricals, my wife likes everything else but...

Jecappliances

Brilliant service, great prices and fast delivery ****** six stars

Just used JEC for the first time a what a great find. I ordered a tumble drier on-line which was not a stock item for them.

39 hours after receiving the order they delivered it just as promised. The delivery driver kept in contact so I knew what he was doing.

Fantastic service. I will be recommending JEC to family and friends

Vodafone

Technically the best UK network for call speech quality

I have had mobile phones for twenty five years. I have been on all the UK networks at one time or another and travelled the world with my work. By far Vodafone has the best international and UK technical standard of any network. Overseas customer service offices are one of my "hates" and Vodafone have generally managed to avoid this pitfall. I think roaming and picture data charges are to high. Vodafone are definately market leaders and not followers.

Orange

To quick to find fault with their customers

Not the best quality network because it is on the 1800GSM band causing more call cut off and distortion than networks on the 900GSM band like 02 and Vodafone. Their customer service and billing department seems to make more mistakes than others and are quick to take a negative view point. Orange were really unhelpfull when my daughter ran up massive mobile phone bills. They offered nothing to prevent it happening again and no support during a difficult period many years ago.

Asda

Good prices and multi-buy deals

We like Asdas. Its definatley the cheapest of the big four and their own brand breakfast cereals are as good as the original brands. Always buy the Pink Moet at christmas for the girls at work, price around £28 per bottle..!!

Britishairways

British Airways the UK benchmark

I have always been treated like a welcome fare paying passenger when travelling with BA. Unlike several cut price airlines that seem to treat you like cattle where only the young fit and fast get the best seats and queue the least. Terminal 5 at Heathrow used by British Airways is a great place to start your flying experience. My wife loves the shopping. The senior experienced staff on British Airways are a real asset to their business.

Trustpilot

Good for additional research

I have been using TrustPilot for a while at work on a company profile and I find it a usefull tool when researching busineeses. Sometimes the business I am looking at has no reviews but this is only to be expected in the early stages of a good idea for a consumer informative web site. But I am sure this will become more and more usefull tool providing the content is accurate and factual. Well done to TrustPilot with more usefull and honest reviews I am confident you will get five stars

Mercedes Benz

Mercedes not what they were

I have had several new Mercedes cars. Although I love the feeling of owning and driving Mercedes cars I have been disappointed with the build quality and after sales service. Top Gear reported for several years running that Mercedes was always in the bottom of the JD Power survey. Combined with labour service charges at £105 per hour in the UK and £57 per hour in France to do the same job means for me Mercedes UK has joined the rip off Britain club. But, it wont stop me buying another crazy as it may seem. I just give the dealers a harder time when negotiating and making sure they do the warranty jobs before it runs out.

Talksport

Great radio station

I loveTalkSport radio... I think it is much better than Radio 5 live because there is more sport. I listen in the car and kitchen as often as my wife allows... Their web site and cartoons are very funny.

Ebay

Great way to buy but be carefull

What a great invention Ebay. Introduced my wife to Ebay now she is hooked. You need to be carefull. Not all your purchases will be good, but the odds are in your favour. Keep away from main stream teenagers products and designer clothing is my advice

markopollo found this review useful

Amazon

Almost perfect, but for their carrier City Link of Maidstone

Amazon for me is one of the best if not the best internet sales business there is out there. I use them for work and family purchases. I am an Amazon Prime member and totally relie on them over the christmas periods. I have never been let down by Amazon. Only once when we bought a Playstation 3 on the first release day was there ever a problem, and this was caused by the local Dartford courier not Amazon. It is a real pleasure to use their web site, and they never ceased to amaze me with the variety of things they sell. I have recommended Amazon to many of my friends and family and they have all gone on to continue to use them.

Electricalsales

Prompt efficent service and good prices

After being messed about by another company and kept waiting for well three weeks I found Electricalsales.co.uk who supplied what I was looking for in two days. Brilliant company with good prices. I would not hesitate to use them again

Steve´s profile

profile image of Steve
Steve
Reviewer
Male, 1951
United Kingdom

About

Retired, likes London Pride bitter, travel and driving.

Hates time wasters, selfish and disrepectfull people