Although the Waterstones website states that my order will be delivered within 48 hrs, I found out that the books were dispatched 4 days after receiving my order. Today the customer service lady told me that it could take a further 10 days to arrive to my door. This is unacceptable service because I urgently need the books to revise for exam next week. In comparison with Amazon or Bookdepository's speedy online service, the waterstone's is just rubbish.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.