Ivan Lee´s profile

Reviews (1)


DPD needs a better system

Have no idea where my parcel is. Was supposed to be delivered last Saturday but still no news about it now. Sortation facility at Birmingham says it's at the local depot while the local depot is uncontactable, and the tracking page by DPD says my parcel is still at the sortation facility at Birmingham. How am I going to get my parcel if the company does not even know where my parcel is?

09 July 2013

Reply from DPD UK

Hi Ivan,

Sorry to hear this. Please be assured that our customer services team are now looking into this. Meanwhile, feel free to email socialmedia@dpd.co.uk if you need additional information/assistance.

Kind regards,


Ivan Lee´s profile

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Ivan Lee
United Kingdom