Felicity Chapman´s profile

Reviews (3)

Linens Limited

Absolutely TOP NOTCH

Ordered 2 different types of pillows, with a £4 variation in price, and could not have been more pleased. The pillows were packaged very tightly so made for an easy to carry package, and as soon as they were released from the packaging they 'poofed' up lovely. They do not smell at all, I read many reviews of pillows smelling of wet dog, and the feathers and material inside hasn't come out or lumped. Really reasonably priced, super quick delivery and a really efficient email update service on delivery.

I have already recommended this site to all my friends looking for bed linen!


Has been Better

I normally order from Active Beauty and chose the free delivery. However, this time round it was a beauty nightmare and I needed the shampoo and conditioner URGENTLY. So I paid for fast delivery.
Calling this fast delivery is a joke. It took over a week from when I ordered.
And contacting both Active Beauty and the chosen courier company - HUB Europe I received no answers at all.
I was really displeased with the service, and the fact I paid a further £2 for fast delivery, which was not fast.

01 October 2013

Reply from Active Beauty

Further to your feedback, we are so sorry that your parcel arrived late. We shall place a complaint in with the couriers and contact you with the out come.

Kind regards
Customer service team.

The Rug House

Better than Expected

Ordered a large blue shag rug online from the rughouse. I was already pleased with the amount of good reviews. The rug turned up was larger than I was expecting which made me even happier. The colour is fantastic, very bright and vibrant, doesn't malt at all, and doesn't slip on my wooden floors. Really adds to my room and I couldn't be happier.
Turned up incredibly quickly, ordered on Tuesday and delivered on Thursday. And was incredibly good value.

A very happy customer indeed!

Felicity Chapman´s profile

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Felicity Chapman
United Kingdom