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Reviews (1)

Poor Quality Service, Half-Built Products and Rude Customer Service

I ordered two base units with accessories. Only two small requirements one had a decent graphics card and one with windows 7 professional. i also paid for their next day delivery.

I ordered on the 16/02/11 and finally received the units today 22/02/11, unfortunately they had no power cables (apparently if you don't order monitors you don't even get power cables for the units, if only they unit could be power by cube247's incompetence ). Finally after hunting around we managed to find some.

Switched on the units one had windows 7 home premium - this should have been professional and the unit with the graphics card had a faulty driver disc.

After all these problems i rang up to complain and got a ear full of 'i don't really care' attitude and told power cable and window 7 professional are in the post. Great! not really i have been unable to run my office for nearly a week due to having no PC system.

Even being a bit of a newbie i could have probably built it myself quicker, which might just do next time.

If you cannot deliver a service don't advertise it or at least accept responsibility and try and offer some level of customer service.

Lily on the Hill found this review useful

BOB´s profile

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Female, 1986
Manchester, United Kingdom