This is the first post I have ever written about poor service, but they are driving me mad, what a waste of time, don't do it.
I tried to order some bedroom furniture through the homebase website, firstly these items turned out to be Argos products upon delivery, and it shows, they are flimsy and won't last more than a few years.
Secondly, Homebase still haven't been able to deliver all the items I ordered as they keep delivering damaged goods. They have delivered damaged goods three times now.
Thirdly, the waiting time between order and delivery is 4 weeks. My initial order was on 7th April, the soonest they could deliver was 4th May. I am still waiting for replacement goods, and the earliest they will be able to provide is 9th August, four months from when I initially ordered.... Basically they don't have any stock
It is no wonder that Argos/Homebase profits have slumped 23% (whilst the CEO has taken a 41% pay rise).
miss ingrid found this review useful
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