Alex William Norton´s profile

Reviews (1)


Really really bad customer service lied when I took out contract then tried to change the terms when I got it

I have been with Three for 8 years now and recently I went to upgrade my sons phone and they said if I switch it over to his name we would receive £30 each and he could get the iPhone 5 with no upfront cost and the tariff the 1 plan for £31 a month... Sold it to us but it was all lies sonde the case was first opened I have had 3 cases and still nowhere apparently the managers of the Indian call centres cannot do anything so I asked to be put through to the UK centre to speak with them but they cannot do that because it is out of there hands, they made me take out a contract and then tricked me and hustled me, when I first opened the case they said that the calls were recorded and that they would look back on them and now the just told me that there are no recorded calls and that they don't record calls, some company...

Innocent Smileand John Mathews found this review useful

Alex William Norton´s profile

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Alex William Norton
Hatfield Peverel, United Kingdom