This is the third time I have bought from Castlegatelights. Absolutely fantastic service all round. From starting my selection on the website, speaking to the receptionist and then Colin for further advice, through to ordering and delivery I couldn't fault a thing...
Which is very rare these days I can tell you.
I think when you buy a toilet from a photograph on a website you should actually get that toilet and not something completely different.
And that when this is pointed out to your customer service team that's what they should do. Provide a service NOT excuses.
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