I received my order but had a problem with the reel as soon as I spun the handle! The rotor started locking up and then freed its self. There is now a rattle inside and upon closer inspection I found a screw under the rear cover that has been rounded off and some of the writing on the side of the spool has been rubbed off which makes this is either a reconditioned reel or a returned item which hasn't been properly checked over which has just been reshipped out!! i removed the rotor assembly instead of sending it back and found a screw loose inside i don't know where this goes or came from as it doesn't fit anywhere; this is what was causing the lock up and the rattle! However, i sheared the pinion gear shaft threads which has made the reel into spare parts when I gained access to the rotor assembly, DOH! However, I am very disappointed that waveinn had the audacity to send out a second hand product as the problem I have should never have happened in the first place. I am more peeved with myself for trying to fix the problem instead of sending it back!! I won't be using waveinn.com or one of the other companies associated with waveinn and won't be recommending them to anybody!! On a plus note, the service was quick coming from Spain to the Isle of Man.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.