Сидор Успенский´s profile

Reviews (1)


Terrible service and attitude to the customer

I purchased for my wife's laptop Dell Inspiron 3520 June 6, 2013 When using a laptop, namely June 7, 2012 I found a discrepancy purchased goods sales conditions. This lack of conformity (inadequate quality) is incorrect work laptop wifi module - namely constantly disappears internet connection through a router. I note that on my laptop HP Probook 4335s works are all very well and smoothly. Also, the laptop Dell Inspiron 3520 does not meet the published specifications. More specifically, the control unit wifi, data rate declared a specific sum module 150 Mbit / s, and in fact 65 Mbit / s. On the HP Probook 4335s shows 150 Mbit / s, which eliminates incorrect operation router, and supports does not meet published specifications Dell Inspiron 3520 laptop.
When you call the service center Dell (Hotline 0-800-5020320), I was offered to reinstall the drivers again, no result. Just when you contact customer service Dell (Hotline 0-800-5020320) when ordering spare parts hotline 14.06.2013 year, there is still no feedback from employees of Dell Ukraine
When you contact the Service Centre of the stalls Dell Ukraine 20.06.2013, 27.06.2013 till now, there is no understanding that with the delivery of spare parts (no deadlines, not the fate of a laptop), no one can explain clearly.
Conclusion: The quality-0-0 service, the attitude of the client-0-0 Company
And in continuing after the signing of the cancellation of the laptop, still not returned the money. Help

Сидор Успенский´s profile

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Сидор Успенский
United Kingdom