Diane´s profile

Reviews (2)

BIOVEA

confusion over so many different people handling queries

my first experience was not brilliant. my payment thru paypal was not recorded by biovea and I had to chase it up. I had many responses back, all with different ticket numbers from different people dealing with it. finally resolved it but the pills ordered were unsuitable because it did not state anywhere that they were unsuitable for diabetics so sadly I have had to return them. hope I get a speedy refund.

17 January 2014

Reply from BIOVEA

Dear Valued Customer, thank you for your purchase. We apologise for the inconvenience you have experienced with this order. A representative will get in touch with you to ensure your full satisfaction. Thank you again.

Kind regards,

Olivia
BIOVEA Customer Service

Westin Gourmet

extremely good value for money and overall good quality meat

thank you for sending the special new customer promotion pack. this was extremely good value for money. the steak was thoroughly enjoyed along with the lamb shanks. the cumberland sausages were nice but found the pork ones a little bland. i do like the sausages that are pure shoulder of pork and only leave the dark brown juices when they are cooked. these did have a little fat but were ok. the beefburgers were a real hit with three teenage boys! all in all, a nice selection at an excellent price. the bacon was excellent value but i do really love the dry cure which you do not do, but overall, i am very satisfied with my first order.

12 July 2013

Reply from Westing Gourmet

Hi Diane,

Cheers for your kind words, It's great to hear that you enjoyed most of the order, I'm sorry that you didn't enjoy the pork steaks I'll be passing your feedback onto our suppliers as they appreciate all feedback good or bad.

All the best,

Suzanne
Westin Gourmet

Diane´s profile

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Diane
Reviewer
United Kingdom

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