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Reviews (1)

Fragrancex

TOTAL WIPEOUT

Like many of your other complainants. I took up FX offer of free delivery for goods at only £19 I cannot seem to get them in UK. I ordered well in advance of the Christmas rush 26 Nov 2010 although I didn't anticipate the wintry conditions prior to Christmas so that probably delayed delivery. However, after lengthy phone calls and numerous e-mails to discuss the matter, It was agreed with Meghan their Manager that I would get a full refund if I hadn't received the order by 28 Feb 2011 or did she mean 2012? Now I am informed by her that they want to extend the date to 16 March 2011. The point I wish to make about this organisation is that they make vast profits from the likes of you and me from "stolen" money, how are they in business? Surely someone out there must know how to stop this happening and prevent them from trading in this manner. From a very frustrated and irate ex-customer.

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Pete
Reviewer
Male, 1942
horsham, United Kingdom

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