Juliet Mckoen´s profile

Reviews (1)

Personal Injury Assist

efficient company

PIA incorporates Sheirs Solicitors who specialise in injury claims. A thoroughly honed process - they know their area well. Dont expect a one-to-one relationship that you might have if you have chosen your solicitor yourself but do expect a relatively quick and well conducted process conducted by emails and a few phone calls that results in a fair settlement. Mohammed Syed of Sheirs picked up my case and ran with it to a good outcome. Good guy. You can definitely rely on the company to handle your case well. PIA could do with a little more concentration on communication with clients and getting back to them but that is a small beef. They know their area so well that they tend to assume that their clients do! This is not often the case and I would suggest PIA concentrate on producing an A4 list of FAQ's which describes the process and timescales of making a personal injury claim.

17 July 2013

Reply from Personal Injury Assist

Hi Julliet, thank you for your review and feedback. We do have a FAQ's page on our website, but we will update it to make things easier to understand.

We have reviewed all procedures and have put things in place to update clients on a regular basis via text and email if the client is unavailable to take a call.

Juliet Mckoen´s profile

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Juliet Mckoen
United Kingdom