I bought 2 lights worth over £500, and after installing the first light, we woke up in horror the next morning as fire alarm went off, and the source was the light, when I contacted the castlegate lights, the discussion over the phone was not fruitful and they basically did not believe me as I have not taken any video or pictures recording to what happened, also, the man over the phone was mocking me and said to me that are you going to live on candle lights if you are not having ceilling lights???!!!any how they asked me to return the lights to conduct safety checks and they sent me email after a week to say that. They could not find any fault with the light and that if I want to refund it they still will charge 35% of the price which is a lot of money.
It is my first and last time dealing with castlegate lights, the service is disgusting, the communication is awful.
I would not recommend them to any, and I will stick to BHS light which my house is full of them.
It is my first time using the beanbag bazaar and I am sure it is just the start, I can't fault anything, from the professional communication to the speedy delivery and the quality of the products has just exceeded my imagination.
Thank you beanbag bazaar.
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