Khalid Choksy´s profile

Reviews (1)

Chillisauce.co.uk

Big Disappointment and Rude Staff!

I flew in from abroad to attend my best mate's stag-do and was extremely excited to re-unite with all my friends from university and to cherish this moment.

However, I was extremely disappointed with the mess-up made by Chilli Sauce on our quad bike activity which was the highlight of our stag-do and was never delivered!

No explanations were given by Chilli Sauce for this mess-up and no compensation was made to our group! In fact the opposite happened!

Jamie from Chilli Sauce was extremely rude to my friends and was heard shouting on the phone to the customer which is a verbal abuse! How dare does this chap have the audacity to shout at my friends for the mess created by Chilli Sauce??

It was not my intention to leave this negative review and we tried our best to resolve this issue with Chilli Sauce amicably. However, after dozens of phone calls made to Chilli Sauce with no response and verbal abuse from Jamie, I had no choice.

I am bitterly disappointed with Chilli Sauce and demand a refund for messing up my best mate's stag do!

16 July 2013

Reply from www.chillisauce.co.uk

As stated below Khalid all feedback is taken seriously, and efforts have been made to resolve this.

It was advised by us and the activity centre prior to arrival of how the day would will run due to your increased numbers. We are sorry that this information was not relayed to you and the rest of the group, and obviously left you disappointed with the activity day. Please refer to our response to Paul’s post below where your points have been addressed.

At Chillisauce we pride ourselves on giving top level customer service so it is with regret that you are were not happy with the service you received from Chillisauce, we hope that you will let us try again in the future.

All the best

Chillisauce

Khalid Choksy´s profile

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Khalid Choksy
Reviewer
1983
Dubai, United Kingdom

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