EILEEN BRIGHT´s profile

Reviews (1)

Worldstores

Good service and delivery on time/shame about the follow service

I made a purchase of a garden parasol recently
I actually clicked the wrong size and wanted to speak to a customer services as to exchange options etc.
When I called the given number I was informed by a pre recorded message that all customers enquiries are dealt with by email
So to be honest just didn't bother so not really happy with my wrong purchase which was my mistake
so in turn I just delete emails from World Stores and won't bother to order from them anymore as I prefer to deal with a person on a phone if there is a problem and get an immediate response

15 July 2013

Reply from www.worldstores.co.uk

Dear Eileen,

Thank you for your review. I am really sorry that you could not get through. We will be in touch shortly to investigate which number you were calling as we are taking customer queries by phone. We can also sort out the sizing of the parasol that your ordered.

Kind Regards
Prachi

EILEEN BRIGHT´s profile

profile image of EILEEN BRIGHT
EILEEN BRIGHT
Reviewer
United Kingdom

About