Barry Clinch´s profile

Reviews (3)


Low prices and fast , convenient delivery.

I bought a Makita Palm sander and the price was the lowest I cold find on the net and the delivery was very fast witha one hour delivery time slot so I didnt have to wait in all day as you do with some of the carriers other tool companies use. this is the second time i have bought from FFX and I woud most certainly recommend them.


Zero for customer service

I bought a radiator which was defective. They replaced it but can I get them to take the defective one away - no. They ignore emails and when I phone make false promises .As the defective radiator legally does not belong to me I cannot get rid of it according to Trading Standards. So I have been stuck with this radiator for a month while Rads UK ignore me. Would I but from them again? Very unlikely

Alastair, Warwick found this review useful

06 September 2011

Reply from

Hi Barry,
Thank you for your review. I trust you are happy with the replacement radiator received.
In regards to the collection of the scratched radiator; the collection was arranged through UPS (as confirmed to you by email and on the phone). This information was also stored against your account history here:
The collection was arranged as discussed and UPS have collected the item.
Kind Regards, Customer Service

Sell gods they dont have

I orderd a radiator on 25th Jan 2011 which I neede for 4th March. In stock dates kept getting put back and back and in the end they were so vague about when it would be in stock I had to cancel and but else where - form who give very good service. I have now been told by Charmaine that a refund on my credit card can take 30 days.I wonder how many interest free loans they get from disapointed customers? Wouldnt use them again.

Barry Clinch´s profile

profile image of Barry Clinch
Barry Clinch
Female, 1946
Hull, United Kingdom