Filled out the simple form on the website, sent my phone using the printed postage label, received email the next day to say they had my phone, received another email an hour or so later to say they'd paid me the agreed amount.
Checked my bank to verify payment received and there it was.
Well done Mazuma!
sinead found this review useful
I ordered a PC from Mesh on January 5th 2011 and was assured delivery within 10 to 14 working days. After this time I began to call them every few days to check progress and was told lie after lie about the status of my PC.
Firstly I was told there was a shortage on the CPU. A week later I was told that they then had all of the components and the PC was being built 'as we speak'. A week later still no despatch.
I called again and was told that the PC was built and now in testing and that I should expect delivery 'at the end of the week'. A few days on I called again and was told the PC hasn't been built due to a shortage of CPU's!
After 10 weeks of lies I finally got through to a customer service agent who informed me that it was no longer possible to build the PC that I had ordered. I was promised a call from Mesh to explain the problem and my options. I received no such phone call.
I again called and spoke a member of the sales team who agreed that the way I was being treated was appalling. He then promised me that my PC would definitely be despatched in 4 days time. Obviously no PC was despatched and when I called and asked to speak with the same gentleman he was repeatedly 'unavailable'.
The payment for this PC was debited from my account on day 1 and 82 days later I've still not had a PC or a single call or email from Mesh.
I can honestly say that Mesh Computers are the worst company that I've ever had the displeasure of dealing with.
Avoid this company at all cost!
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