I purchased a pair of Ugg boots and unfortunately the pair I purchased was faulty. I emailed Rubbersole to query whether I could change the Ugg's I had purchased. Rubbersole were very quick to respond and kindly asked me to return my faulty pair. I received a new pair shortly after without any issues. I hadn't used Rubbersole before and they hadn't been recommended by anyone so I was unsure about what service I would get. I was really pleased with the service, I would definitely use Rubbersole again and would recommend them to friends.
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