Mr William Cook´s profile

Reviews (1)



Still waiting for my apricots.

15 July 2013

Reply from

Dear Mr Cook

Thank you for taking the time and trouble to leave your review.

Firstly, please accept my apologies that you were not made aware of the situation with regards to the out of stock Apricots.

Unfortunately, there was a delay during the production process as the raw material did not meet our high specification. However, I am pleased to say this product came back into stock on the 12th July. The Apricots have now been despatched and are on the way to you.

We do ask our customers to allow up to a maximum of 10 working days for delivery. However, in our experience we find that orders usually arrive within 4-5 working days.

I do hope this information helps and I again apologise for any inconvenience this delay has caused.

Kind regards
Rebecca Hardy
Customer Services Supervisor

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Mr William Cook
United Kingdom