Mr Steve Brady´s profile

Reviews (1)

IronmongeryDirect

Product good, delivery partner rubbish!

Hi, I ordered a product as it was the only place I could find it and all was well until it came to delivery! As I missed Parcelforce twice I decided to go to the depot to collect it, but unfortunately that is 25 miles away from home. I have had much better delivery experiences with other providers.

15 July 2013

Reply from IronmongeryDirect

Hi Steve,

Thank you for taking the time to speak to me regarding the problems that you had with the delivery from Parcelforce and I am sorry to hear about the run around they gave you.

I have advised the Depot Manager at Parcelforce regarding the problems that you experienced and he was most apologetic about the poor service that you experienced and he will give the necessary feedback to the parties involved.

If you would like to speak to me further about the matter, please call me on 0808 168 2828 and will be happy to talk to you.

Many thanks,

Joyce

Mr Steve Brady´s profile

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Mr Steve Brady
Reviewer
United Kingdom

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