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Trekkinn.com

Service good, postage very poor

Treckinn were quick to dispatch, it was a great price and great product. The postage however was terrible! GLS, the postal service, would only deliver during work hours. I work full time so was out when deliveries were attempted. They charged an extra fee to have the parcel delivered to a local post office for collection and the call centre employee that I spoke to to resolve the issue was rude and largely unhelpful.

Despite the product being very good, I will think carefully about ordering from the company again in the future if they use the same postal service.

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Tomm
Reviewer
United Kingdom

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